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Music Rehab Centre – Privacy & Cookies Policy 

Last updated: October 2025 

 

1. Who We Are 

Music Rehab Centre CIC (“we”, “us”, “our”) is a creative empowerment organisation based in North West London. 
We provide music training, wellbeing workshops, mentoring, and merchandise via: 

  • In-person sessions at our studio 

  • Online learning platforms and digital content 

Data Controller: Music Rehab Centre CIC 
Email: renareiki1@gmail.com 
Phone: 07591 773 586 

 

2. What This Policy Covers 

This policy explains: 

  • What personal information we collect 

  • How and why we use it 

  • When we share it and how we protect it 

  • How we use cookies and analytics tools 

  • Your data rights under the UK GDPR (2018) and Data Protection Act 2018 

 

3. Information We Collect 

We may collect and process the following: 

Category 

Examples 

How Collected 

Identity & Contact Data 

Name, email, phone, address 

When you enrol, buy merch, join mailing list, or contact us 

Account & Payment Data 

Login details, purchase history, card/billing info (processed securely by payment providers) 

Through our secure e-commerce platform (e.g. Stripe, PayPal, Shopify etc.) 

Student & Workshop Data 

Enrolment forms, age, emergency contact, learning goals, attendance, feedback videos 

During course registration or mentoring 

Technical & Usage Data 

IP address, browser type, site usage patterns 

Via cookies and analytics tools 

Marketing Preferences 

Email subscription choices, consent records 

Via sign-up forms 

 

4. How We Use Your Information 

We process personal data only when necessary to: 

  • Register and manage course bookings or event attendance 

  • Process payments, deliver orders, and provide customer support 

  • Email workshop details, certificates, and updates 

  • Send newsletters or marketing only if you’ve opted-in 

  • Improve website performance and user experience 

  • Comply with legal or safeguarding obligations 

 

5. Lawful Bases for Processing 

We rely on one or more of the following lawful bases: 

  • Contract: to deliver training or merchandise you’ve purchased 

  • Consent: when you subscribe to newsletters or agree to cookies 

  • Legal Obligation: to keep financial or safeguarding records 

  • Legitimate Interest: to improve services, maintain security, or promote similar courses (you may opt out anytime) 

 

6. How We Store & Protect Your Data 

  • All digital data stored securely on password-protected systems. 

  • Hard copies (if any) kept in locked cabinets at our premises. 

  • Payment information is processed only by PCI-compliant third parties; we never store card details. 

  • Data is retained only as long as necessary for the purpose collected (normally 5 years for learner/admin records). 

 

7. Sharing Your Data 

We do not sell your information. 
We only share data with trusted partners where necessary: 

  • Payment processors (e.g. Stripe, PayPal) 

  • Website host and analytics provider (e.g. Google Analytics) 

  • Accreditation bodies or funders (for anonymised learner reporting) 

  • Legal authorities if required by law or safeguarding duty 

All partners are GDPR-compliant and bound by confidentiality agreements. 

 

8. International Transfers 

If any partner stores data outside the UK/EEA, we ensure equivalent protection via Standard Contractual Clauses or similar safeguards. 

 

9. Your Rights 

Under UK GDPR you have the right to: 

  1. Access your personal data 

  1. Request correction or deletion 

  1. Withdraw consent at any time 

  1. Restrict or object to processing 

  1. Request data portability 

To exercise these rights, email renareiki1@gmail.com. 
We’ll respond within 30 days. 

 

10. Marketing Communications 

You can subscribe or unsubscribe to our newsletter or event updates anytime using the “unsubscribe” link in emails or by contacting us directly. 

We never send marketing without your consent.

 

11. Cookies Policy 

What Are Cookies 

Cookies are small text files placed on your device when you visit our site. They help the website work efficiently and allow us to understand how visitors use it. 

Types of Cookies We Use 

Type 

Purpose 

Essential Cookies 

Enable shopping cart, checkout, and login functions 

Analytics Cookies 

Help us understand site usage via Google Analytics 

Preference Cookies 

Remember user choices (language, login) 

Marketing Cookies 

Track conversions or show relevant ads (if enabled) 

Managing Cookies 

On first visit, you’ll see a cookie consent banner allowing you to: 

  • “Accept All” cookies 

  • “Reject Non-Essential” cookies 

  • “Manage Preferences” 

You can also delete or block cookies in your browser settings. 

Note: Disabling essential cookies may affect site functionality. 

 

12. Third-Party Links 

Our site and blog may link to other websites. 
We are not responsible for their privacy practices. 
Please check their policies when visiting external sites. 

 

13. Children’s Privacy 

We do not knowingly collect data from individuals under 13. 
Young learners’ details (under 18) are processed only with parental/guardian consent for workshop participation. 

 

14. Changes to This Policy 

We may update this policy periodically. 
The latest version will always be available on our website with the “last updated” date above. 

 

15. Contact Us 

For any questions, data requests, or concerns, contact: 
Music Rehab Centre CIC 
📧 renareiki1@gmail.com 
🌐 www.musicrehabcentre.com   
📞 075b91 773 586 
📍 North West London, UK 

If you’re not satisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): 
www.ico.org.uk 

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